This is an old revision of the document!
Community Chat
We have a community chat on Discord, Matrix and IRC where you can chat with Frantech customers and some of the Frantech Staff members.
The main community chat is on Discord however, IRC and Matrix are bridged to the Frantech Discord server meaning you can chat with people who are on the Discord aswell.
Note: IRC is only bridged to the #general channel on the Discord server. However Matrix has most of the Discord channels bridged.
Note 2: If you need help with billing/support please create a ticket at the billing page at: https://my.frantech.ca/ We kindly ask you to not DM any Frantech staff members with help with billing/support. If you need a Frantech staff member to login your server for assistance please create a ticket with that information if needed.
Rules
1. Frantech is an extremely pro free-speech focused company. Please don't abuse this liberty by being overtly cruel to others.
2. Do not share your login/passwords with anyone in this server. Please log a ticket with those details if requested.
3. Be helpful. We have a varied user-base when it comes to knowledge, so please be patient and help each other out.
4. Do not verbally abuse anyone. Any reports of abuse, in any form, will be logged and will lead to moderation.
4a. Staff/Hattus are helping out this community in their free time. Any unwarranted negative behaviour towards them or unconstructive feedback will result in a ban/last warning.
5. Keep all discussions in the correct channels. Please use discretion when a conversation moves to something off topic, and move it to the relevant channel. Refusal to do so will result in a warning/kick. See below for channel explanations:
6. Spam is not tolerated.
7. Do not discuss piracy (including skirting software licensing). This isn't a warez community.
8. Do not advertise Discord/Matrix/IRC servers that you own/moderate or other provider without prior consent from Frantech Staff.
9. Intentionally shitposting within reason will result in a promotion to costumer.
Discord
Discord Server invite: https://discord.gg/6ze6zVDG7U
Discord: https://discord.com
IRC Details
#frantech@irc.frantech.ca
IRC Clients
| OS | Client | Website |
|---|---|---|
| Linux | irssi | http://irssi.org/ |
| X-Chat | http://xchat.org/ | |
| WeeChat | http://www.weechat.org/ | |
| Konversation | http://konversation.kde.org | |
| Windows | X-Chat WDK | http://www.xchat-wdk.org/ |
| mIRC | http://www.mirc.com | |
| NetTalk | http://www.ntalk.de/Nettalk/en/ | |
| Mac | X-Chat Aqua | http://sourceforge.net/projects/xchataqua/ |
| Colloquy | http://colloquy.info/ |
Matrix Clients
You can take a look at the Matrix clients you can use here: https://matrix.org/clients/
We also have our own Element instance which can be accessed here: https://chat.buyvm.net/element/
Channels
| IRC Channels | |
|---|---|
| #frantech | Frantech/BuyVM Community Channel |
| Matrix Channels | |
|---|---|
| #ft-news:buyvm.net | Happenings around the Frantech brands |
| #ft-general:buyvm.net | Frantech General Chat |
| #ft-questions:buyvm.net | Ask questions about BuyVM/BuyShared here! |
| #ft-maymays:buyvm.net | Boomer memes will get you banned. |
| #ft-floofs:buyvm.net | Warm our cold black hearts with pictures of your animals! Pictures depicting cruelty to animals will get you instantly banned. |
| #ft-poltics:buyvm.net | The community dumpster fire, but try to keep it civil. Share your best Trunalimunumaprzure memes. |
| #path.net:buyvm.net | Discussion about Path.net's DDOS protection & Pepe memes. |