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faq [2021/04/25 07:58] cubebuilder |
faq [2021/04/25 16:06] cubebuilder |
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| ===== Are any ports blocked? ===== | ===== Are any ports blocked? ===== | ||
| The only blocked ports are the SMTP (Mail) ports, which can unblocked by creating a [[https:// | The only blocked ports are the SMTP (Mail) ports, which can unblocked by creating a [[https:// | ||
| - | ===== My account was deleted? ===== | + | ===== My account |
| We do expect clients to read and follow our guidelines when signing up and purchasing services with us. Due to the limited availability of stock, we will refund and remove accounts that are in blatant violation of our TOS/Account Policies, including the following infractions: | We do expect clients to read and follow our guidelines when signing up and purchasing services with us. Due to the limited availability of stock, we will refund and remove accounts that are in blatant violation of our TOS/Account Policies, including the following infractions: | ||
| * Blatantly false or incomplete name/ | * Blatantly false or incomplete name/ | ||
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| * Attempts to pay with a PayPal Account or Credit/ | * Attempts to pay with a PayPal Account or Credit/ | ||
| * Multiple Accounts, Sharing Accounts | * Multiple Accounts, Sharing Accounts | ||
| + | * PayPal E-Mail and Frantech e-mail did not match. | ||
| If your account was deleted, and you feel you did not fit any of the above criteria, feel free to open a [[https:// | If your account was deleted, and you feel you did not fit any of the above criteria, feel free to open a [[https:// | ||
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| ===== How do I get premier status? | ===== How do I get premier status? | ||
| **What is premier status?** | **What is premier status?** | ||
| - | Premier status is a status that lets order new services **instantly** without having to wait for your service to be activated. | + | |
| + | Premier status is a status that lets you order new services **instantly** without having to wait for your service to be manually | ||
| To get premier status you must be a customer with an **active service** for 6 months. If you cancel any of your services your premier status will be revoked the next day. | To get premier status you must be a customer with an **active service** for 6 months. If you cancel any of your services your premier status will be revoked the next day. | ||
| + | ===== Does Docker work on KVM Slices? ==== | ||
| + | Yes! Docker does work on all KVM Slices. | ||